Refund policy

30-day money-back guarantee

Your first SAVÉLI order is covered by our 30-day money-back guarantee. If SAVÉLI isn't right for you, contact us within 30 days of delivery and we'll make it right.

How to request a refund

Send us a message through our contact page with your order number. Once your refund is approved, it goes back to your original payment method.

Damaged or incorrect items

If your order arrives damaged or isn't what you ordered, contact us within 30 days of delivery and we'll fix it.

Memberships

You can pause, skip, change your delivery date, or cancel your membership anytime from your account. Changes apply to your upcoming orders.